Frequently Asked
Questions:
1. How do I train my pet to use the
PetSTEP?
Some dogs will take to the PetSTEP
immediately. For those that don't, we suggest you put the ramp flat on
the ground & walk your dog over it (a reward placed on the ramp also
helps or you might try feeding him (her) on the ramp once or twice).
When you raise the ramp, your pets favorite treat placed towards the top
of the ramp also works the first time.
The first time up the ramp, take your dog
by the collar & lead him to the reward. You'll only need to do this
once or twice. It is important to take your
dog for a ride after he has successfully entered the vehicle.
2. I notice a slight bow in my PetSTEP
as my dog walks up the ramp. Is this Normal?
Yes. The flexibility of the PetSTEP was
designed in for two reasons:
first, to increase the tensile strength
capabilities of the ramp and second, to give your pet an extra boost up
as the ramp un-flexes.
3. What is the PetSTEP warranty?
One year limited Warranty |